Greg Cohoon (drmellow) wrote,
Greg Cohoon
drmellow

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I Got A Refund At The End Of "Rear Window"

I had been excited about Rear Window all day, so of course there were problems.

I got to the theater in plenty of time to secure a decent seat in the balcony -- it's so much fun watching these old films from the balcony. Before the movie started, the manager came out and made a few announcements about upcoming events. There are a few interesting things on tap for the next few months. I'm excited about West Side Story next month, and really excited about The Godfather in March.

The other thing that the manager mentioned is that tonight's movie was digital, not film, and that there was a small glitch about an hour and twenty minutes into the movie. He assured us that we didn't have to worry -- none of the movie was lost, it just freezes for a few seconds and resumes.

I was right to be skeptical. It got to the point of the movie just prior to the climax and we experienced the digital glitch. It was a little annoying, but not too bad. About thirty seconds later, we experienced another glitch. A few seconds after that, another glitch. I don't know how many glitches we experienced in total, but it eventually ended with skipping the entire rest of the movie to the credits. Then they tried to back up to where the last glitch was, but it was somewhere in the next-to-last chapter, and they only backed up as far as the last chapter. So, I got to see the ending (post climax) of the movie and everything prior to the climax, but not the climax. When it was done, no one got up. Everyone just sat in their seats waiting for them to try again. (That was kinda funny, actually.)

Eventually, they brought the house lights up and it was clear that they weren't going to attempt to back up the movie again. Someone said that they were giving ticket refunds as people left, so I went ahead and got up and headed out. They didn't refund the money, but they gave everyone a ticket good for a future film in the series. Considering the situation, that's good enough for me -- wanting my money back would be a bit much to ask.

Still, I'm going to have to rent Rear Window to watch those few minutes. It's been about six years since the last time I saw the movie, and the details of the climax are muddy enough in my head that I'm not really content to just let it go. Well, that's what Netflix is for, right?

It really is amazing the effect just a few minutes can have on an entire movie. I bet we lost less than five minutes of the film, but anyone who had never seen the movie must have left completely unfulfilled.
Tags: movies
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