I just got an email from Netflix:
Dear Greg,
We wanted to let you know we will be eliminating Profiles, the feature that allowed you to set up separate DVD Queues under one account, effective September 1, 2008.
Each additional Profile Queue will be unavailable after September 1, 2008. Before then, we recommend you consolidate any of your Profile Queues to your main account Queue or print them out.
While it may be disappointing to see Profiles go away, this change will help us continue to improve the Netflix website for all our customers.
If you have any questions, please go to http://www.netflix.com/Help?p_faqid=3962 or call us anytime at 1 (888) 638-3549. We apologize for any inconvenience.
- The Netflix Team
It will indeed be disappointing. In fact, it will completely destroy the way 
yarbiedoll and I use the service, to the point where it will no longer be worth maintaining a subscription. We really enjoy taking advantage of separate Profiles to ensure that we each have a movie at home that we'd be interested in seeing.
I wrote them a suggestion:
I just received an email notification that you will be eliminating Profiles. This feature is the single best feature that your service offers. Please rethink and reverse this decision. When I encourage people to get a Netflix subscription, the Profiles feature is inevitably the feature that closes the deal. If you eliminate them, the way my family uses Netflix will no longer be enjoyable.
As soon as you eliminate Profiles, I will cancel my membership.
Thank you,
Greg
Does anyone know if Blockbuster's mail service includes the ability to have multiple queues? I couldn't find anything about it on their website. If they do, it'll be a no-brainer to switch to Blockbuster. If not, we still might switch to them anyway -- the same level of service from Blockbuster would be $1 cheaper.
If you're a Netflix customer and are upset by this change, I encourage you to send them a suggestion that they reverse their decision about it.
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Comments
It would be different if they could export the sub-profile(s) ratings to another account, but they will just MERGE all the stuff, which is just ridiculous.
It was great, the single best feature they had.
I can't believe that only 1% of people used this feature. And I don't buy that it slowed the site down.
It was the single best feature they had, and we had 2 or 3 queues from the git-go.
The hub for Blockbuster is in Charlotte, instead of Greensboro as Netflix's is, so your turnaround on movie time is twice as long...sometimes more if the mail gets hung up.
That was the biggest thing for me. I know it doesn't sound like much, but with Netflix, say you have and empty queue. You add something on Monday morning, it gets mailed that day, you get it on Tuesday, you watch it Tuesday night, you send it back Wednesday, they get on Thursday and send you something on Friday, which you get on Saturday.
Blockbuster, your Monday morning add doesn't get mailed til Tuesday, you don't get it til Thursday, and even if you mail it back on Friday, you won't get another til Tuesday or Wednesday the next week. So your money savings is really not a savings when you get FAR fewer movies this way.
It's not like this for everyone in the country, of course, but since you would be using the (mostly) same mail service I do, thought I would point this out to you.
True, you can turn in Blockbuster movies at the store, but the whole point of mail service, to me, is that I don't have to leave my house!
On the other hand, Blockbuster gives you two free rentals in the store every month, so it makes up for it a bit, if you don't mind the getting-in-your-car-and-going-to-the-sto
Right, and if it wasn't easy for me to pass a Blockbuster on my way to work every day, that would be a concern. We're typically busy enough that with a 3-at-a-time plan, it's very unlikely that we'll watch them all and end up with nothing to watch.
Good points, though.
What will probably happen is that I'll cancel Netflix and not sign up for a replacement and we'll just enjoy the DVDs we have and don't watch and supplement them with the occasional on-demand or redbox rental.
Spread the Word! (http://www.keepnetflixprofiles.org)